Frequently Asked Questions

You can pay by credit or debit card (Visa, Mastercard, Apple Pay, Google Pay) for an instant, secure checkout, or by Interac e-Transfer. Choose card and you're taken to our secure payment page right after checkout. Choose e-Transfer and you'll get instructions to send payment to sales@popularpeptides.ca with your order number as the message.

E-transfers are typically confirmed within a few hours. You'll receive an email confirmation once payment is received and your order moves to processing.

Contact us at sales@popularpeptides.ca as soon as possible. Orders that have already shipped cannot be cancelled. We'll do our best to accommodate changes before shipment.

No minimum order amount. Free shipping on all orders over $300 CAD.

We ship across Canada. All orders are shipped via tracked and insured courier.

Most orders ship within 1–2 business days of payment confirmation. Estimated delivery is 2–5 business days depending on your province.

Yes — free shipping on all orders over $300 CAD. Orders under $300 have a flat $20 CAD shipping fee.

Yes. All orders are shipped in plain, unmarked packaging with no mention of the contents on the outside.

Every batch is tested by an independent, third-party laboratory (TESTIDES) using HPLC (High-Performance Liquid Chromatography) to measure purity and LC-MS (Liquid Chromatography-Mass Spectrometry) to confirm identity, along with appearance and sterility checks. Every result is published as a Certificate of Analysis you can verify by lot number.

Our compounds are held to a ≥99% HPLC purity target, and across our published batches independent third-party purity has averaged over 99% (a range of 98.4% to 100%). Every batch ships with a Certificate of Analysis showing its own measured purity, which you can verify by lot number.

Yes. A COA is included with every order. You can also request batch-specific COAs by emailing sales@popularpeptides.ca with your order number.

Lyophilized (freeze-dried) peptides should be stored at −20°C in a dry environment, away from light. Once reconstituted, store at 4°C and use within 30 days. Avoid repeated freeze-thaw cycles.

Our products are available to individuals aged 18 and older for legitimate research purposes. By purchasing, you confirm that products will be used for in vitro or laboratory research only, not for human consumption.

No. All Popular Peptides products are research compounds only. They are not approved for human or veterinary consumption, therapeutic use, or clinical application. Purchasing and use is subject to your local regulations.