Frequently Asked Questions

Welcome, and there’s no such thing as a silly question here. Our Start Here guide (popularpeptides.ca/start-here) explains, in plain words, what “research use only” means, how to read a lab certificate, how long delivery takes to your province, and how paying works. If you’d rather just ask, email sales@popularpeptides.ca and a real person will reply.

You can pay by credit or debit card (Visa, Mastercard, Apple Pay, Google Pay) for an instant, secure checkout, or by Interac e-Transfer. Choose card and you're taken to our secure payment page right after checkout. Choose e-Transfer and you'll get instructions to send payment to sales@popularpeptides.ca with your order number as the message.

E-transfers are typically confirmed within a few hours. You'll receive an email confirmation once payment is received and your order moves to processing.

Contact us at sales@popularpeptides.ca as soon as possible. Orders that have already shipped cannot be cancelled. We'll do our best to accommodate changes before shipment.

No minimum order amount. Free shipping on all orders over $300 CAD.

We ship across Canada. All orders are shipped via tracked and insured courier.

Most orders ship within 1–2 business days of payment confirmation. Estimated delivery is 2–5 business days depending on your province.

Yes — free shipping on all orders over $300 CAD. Orders under $300 have a flat $20 CAD shipping fee.

Yes. All orders are shipped in plain, unmarked packaging with no mention of the contents on the outside.

We buy from established distributors, each of which has independent third-party testing done on its batches. The certificates report HPLC (High-Performance Liquid Chromatography) purity and measured content; none include LC-MS identity or sterility testing. The certificate for your batch is available on request, and lab results are kept in our members-only area.

Our compounds are held to a ≥99% HPLC purity target, measured by independent third-party labs. The Certificate of Analysis for your batch is available on request.

Yes. A Certificate of Analysis is available on request for every order. You can request the COA for your batch by emailing sales@popularpeptides.ca with your order number.

Lyophilized (freeze-dried) peptides should be stored at −20°C in a dry environment, away from light. Once reconstituted, store at 4°C and use within 30 days. Avoid repeated freeze-thaw cycles.

Anyone aged 18 or older who is buying laboratory material for research. When you order, you confirm the compounds are for in vitro or laboratory research only, and that they won’t be taken by people or given to animals. We ask this because we genuinely care how these materials are used.

No, and we want to be honest and kind about this. These are research compounds, not medicines. They are not approved by Health Canada for human or veterinary use, or to treat any condition. If you’re hoping something might help with your health, please talk with a doctor or pharmacist. They can look at your whole picture and you deserve that care. Purchasing and use are subject to your local regulations.